Privacy policy


As part of its activity, the company BILLIKERS EUROPE, whose head office is located at 15 Mail de Rodrigues le Magellan building 97434 L’Ermitage les bains, is brought to collect and process information, some of which is qualified as “personal data”.

BILLIKERS EUROPE attaches great importance to privacy, and uses this data in a responsible and confidential manner and for a specific purpose.

Personal data Data transmitted directly. These data are those that you send us directly, via a form on contact or by direct contact by email. Are mandatory in the form contact the "first and last name", "phone" and "email" fields. During a call telephone, we will enter your information via our management software which they too have an obligation to comply with GDPR standards. For more information, contact the "DPO Billikers Europe" service

Data collected automatically

During your visits, once your consent has been given, we may collect "web Analytics" type information relating to your browsing, the duration of your consultation, your IP address. The technology used is the cookie. When making a reservation on one of our partner sites - Booking, Expedia, Abritel…

Data usage

The data that you transmit to us directly is used for the purpose of you recontact and / or as part of the request you make to us. Web data analytics "are collected anonymously (by recording anonymous IP addresses) by Google Analytics, and allow us to measure the audience of our website, consultations and possible errors in order to constantly improve the experience of users. These data are used by BILLIKERS EUROPE, responsible for processing data, and will never be transferred to a third party or used for purposes other than those detailed above. The data will only be entered in our management software to validate your stay. You can have access at any time by contacting us on or at the addres following email:

Your bank details will be requested for the payment of your reservation. We will take the following information:

- Account / credit card holder

- Bank card number

- Expiration date

- The cryptogram

You will have the possibility to send it to us either by phone or to make the payment through a secure link or through partner sites such as: Booking, Expedia, Abritel…

Complies with the conditions of each partner site and the benevolence of respecting GDPR standards, we will have access to bank data to apply the regulation of

stay according to the periods indicated and conform either to their regulations and conditions of contract payments to which the tenant has subscribed or to our terms of payment of rental contracts under the agreement of the tenant

Compliance with our conditions regarding the right to the amount of the pre-authorization by bank card token will be kept until it is automatically returned. Legal basis

Personal data is only collected after compulsory consent of the user.

The duration of the conversation

The data will be saved for a maximum period of 3 years.


Google Analytics cookies (exhaustive list): Web analytics

Your rights regarding personal data

You have the right of consultation, request for modification or deletion on the whole

of your personal data. You can also withdraw your consent to treatment

of your data.

Our contacts :

Bureau local :

Délégué :

Contact responsible for data protection